Office work and telephone calls are carried out by the employees in a separate office area that is a communicative team area. Glass fecoplan sound screens and fabric covered fecophon acoustic absorbers together with microperforated cabinet fronts and rear walls ensure good room acoustics. Concentrated work and telephone calls are just as possible here as the rapid exchange of information with colleagues. High confidentiality requirements when it comes to customer data mean that a clean desk policy is enforced. In principle, anyone can sit anywhere. In this way, teamwork or learning phases can be implemented quickly and easily. Employees keep personal items in lockers, and can relax and recover in a separate and attractive break room. Mobile end devices create the necessary freedom of movement when alternating between screen work and customer service. AOK’s proximity to clients and openness to discussion is reflected in its slogan: “healthy and close”. Architects metzger renner-motz have succeeded in realising this claim spatially with feco system partition walls.